What is your return policy?

Returns and exchanges are accepted on most merchandise within 30 days of receipt for items that HAVE NOT BEEN WORN, ALTERED or WASHED, and with ALL tags attached. Original shipping charges are non-refundable.

Some items are final sale, please view the individual product page for any return exceptions. These will be clearly marked and are not available for return or exchange.

Returns must be received to our office within 30 days of receiving your order. Any items received to our office that do not fall within our return policy will be sent back to you at your own cost.

How do I make a return?

Please send your return to:
Soul Revival
Attn: Return
5211 Washington Blvd., Suite 2 #143
Commerce, CA 90040

All returns must be received to our office within 30 days of receiving your order. Please choose your shipping method accordingly.

How do I make an exchange?

Please send your item for exchange to:
Soul Revival
Attn: Exchange
5211 Washington Blvd., Suite 2 #143
Commerce, CA 90040

All exchanges must be received to our office within 30 days of receiving your order. Please choose your shipping method accordingly. We will do our best to fulfill your exchange request. If your desired replacement item is no longer available we will help you find another item you like, or process a refund if the item falls within our return policy.

When will my credit card be refunded?

Once Soul Revival has received your return shipment, your refund will be processed within 15 business days. You will be provided with email notification when your refund has been processed. Please know that it may take a few business days for your banking institution to post this refund to your bank statement.

Damaged or Defective Goods: At Soul Revival, we are committed to selling only first-quality genuine fashion products. To that end, we employ several quality checks before an item is shipped. If you have received a damaged or defective item, please notify us by email at info@soulrevival.com within 7 days of receiving the order, to be eligible for a refund.